- Regular maintenance to monitor provide optimal performance of systems the computer-repair and
- Repair of networks, hardware and software
- Monitor and repair connectivity and performance issues for systems
- Data transfers and back-ups
- Malware, Spyware, and virus removal
- 24/7 help desk supported by certified trained technicians
- Remote and onsite solutions
- Support ticket documentation and process flow for ticket reporting
- Identify old technology that is in need of replacement, not repair
- Identify users who are in need of training of software or hardware operating system use
- SLA measure against actual response times with a penalty clause if the SLA is not met
- Definition of processes in place to support client infrastructure (People, Process, etc.)
ICT Maintenance Contracts are designed to provide crucial hardware and software support service, including, but not limited to:
Minimize downtime and rely on the best. Diginue provides the computer service solutions your business needs.
Onsite Computer Repair
Diginue Technology. Has been performing computer service, printer service, computer repair, and printer repair in since 2000. Our growth in Computer and ICT Service and Nationwide Services comes from a relentless passion to exceed our customer‘s needs. Our Business motto is Uptime, all of the time. This motto is our focus and reason for being.
We want our customers, clients, and dear friends to have their businesses up all the time. To achieve uptime all the time, we offer many types of service agreements from Nationwide Computer Repair Services to agreements on Computer Service. These computer maintenance agreements are available with client defined hours of coverage and response times.
Diginue Technology. As a nationwide computer Service Company supports a variety of hardware and software platforms. We can provide Computer Repair Service and Nationwide Computer Repair services for; Laptops, PC’s, Servers, and printers. We can also provide remote and onsite computer maintenance for the operating systems of: Novell, Microsoft Windows all flavors/all versions, all types of backup up software, many off the shelf and custom applications.
Diginue Technology is well versed in remote and onsite computer repair services for your Wide Area Networks (WAN), Local area Networks (LAN), backup systems, routers, and switches.
Core Competencies of our Onsite Computer Maintenance
- PC/Server hardware
- Operating systems support
- Virus removal and prevention
- Spyware removal and prevention
- Network troubleshooting and installations
- Data Back-up
- New PC installations and data migration from existing workstations
- We are capable of supporting all backup systems and performing data recovery on working drives and non-working hard drive